Open account
Terms and Conditions
TERMS AND CONDITIONS
Prices
Prices
are quoted in EUR (tax and duty free) ex warehouse Cuxhaven. Price
adjustments due to market fluctuations and alterations of exchange-rates
may occur. The goods will be invoiced at current prices valid on the
day of delivery. The minimum order value amounts to EUR 50.00.
Delivery
Ex
warehouse Cuxhaven subject to availability especially of technical- and
imported goods. Items, presently not available, will be substituted by
similar goods, if the customer does not expressly reject such
replacements on his order form.
Packing
Suitable packing according to customer's instruction. If not stated, packages will be secured according to our experience.
Shipment
The
shipment of the goods is at the expense and risk of the customer
according to his instructions. Basically the most favourable direct
route of transportation is selected, if further instructions are
missing. All expenses ex warehouse Bremen will be charged to the valid
conditons at this time. Additional cost, which occur locally (e.g. for
unpacking) will be charged separately.
Insurance
Our
general open policy covers all common transport risks. Premium will be
charged on invoice. No responsibility can be accepted for damages
through heat or frost, perish, strike, unrests and interferences of high
hand. Breakage and theft have to be confirmed by the involved
forwarder. For damages exceeding EUR 2,500.00 it is essential to take a
dispatcher into consultation. Damages have to be stated on a special
form, which will be supplied by Gäfers upon request. Other claims and
higher damages should be accompanied by statements from transport
company or insurance agent. It is not possible to insure your bypacks
and shippers own container on our general open policy. If you like we
can arrange the conclusion of a separate transport policy against the
condition of the insurance company.
Payment
Net
cash upon receipt of invoice. In case of payment in foreign currency
only the EUR-amount credited to us through the bank less the bank
charges, can be placed in favour to your account.
Legal venue
Cuxhaven
/ Germany. The merchandise remains our property until totally paid for.
The goods may not be passed onto third persons, nor mortgaged until
that time. /p>
Data protection
The necessary data required for order processing is computer stored. All personal data is, of course, strictly confidential.
Insurance claims
All
consignments are carefully packed to protect the goods from damages
during transport. Please check your consignment immediately upon arrival
for any missing/damaged items. The liability under the insurance
terminates if damages are not claimed within 2 days after arrival of the
goods. In case of separate bypack-insurance we have to point out, that
we are only the agent between the customer and the insurance company.
For damages in transit the customer has to contact the insurance company
directly. We can certainly assist in the processing but we reject any
responsibility for payment of bypack transport damages.
Claim procedure
Please
notify us in writing immediately but not later than 2 days after
arrival about damages or missing goods. If whole packages are missing
the forwarder has to confirm this normally by a non-delivery or
shortloading certificate. This is absolutely necessary for processing
the insurance claim. The same refers to damages which are visible when
discharging the goods. Each Gäfers-carton has been sealed with special
Gäfers adhesive- tape. If the adhesive-tape has been damaged the carton
has been opened during transport and items might be missing. In this
case the written confirmation from the forwarder is absolutely
necessary. With a photo sent to us, you can speed up the claim
procedure. The insurance company reserves the right to investigate each
claim. To settle claims immediately and to fulfil demands of the
insurance company and the manufacturer, we ask you to hold damaged or
faulty items available until the procedure is completed. The return of
goods will be coordinated by us.
Guarantee
The legal guarantee period is 2 years and begins with the delivery of the commodity.
Return
Return
and exchange are possible within a period of 2 weeks after receipt of
the commodity. This does not apply to perishable goods and special
requested items. We issue a credit note for the commodity value after
receipt of the original-packed goods. Returns have to be co-ordinated
basically with us in advance.
Special requested items
We
reserve the right to change the ordered quantity of special requested
items to the minimum order quantity given to us from our supplier.
Please also note that special ordered items can not be cancelled as we
especially purchase these for you.
Validity
This
catalogue cancels all previous editions and pricelists, effective as of
01.09.2005 We do not accept liability for any misprints